Delete and Retain Personal Information

Last updated: July 2025

At KitturLabh Ganit, we are dedicated to ethical and structured data oversight. This document outlines our designated timelines for retaining user records and the operational workflows established for their permanent destruction. Our strict mandate is to restrict data storage to the absolute minimum timeframe necessary for providing services and fulfilling statutory compliance under India's Digital Personal Data Protection Act (DPDPA).

1. Principles of Data Lifecycle Management

We systematically organise collected information into distinct lifecycles governed by operational necessity and legal obligations. For broader guidelines on our data practices, please review our primary Privacy Policy at: https://www.kitturrupeecalc.com/privacy-policy

2. Retention Schedules: Duration and Rationale

Account Identity Records — To maintain secure sessions, resolve profile recovery, and execute identity verification, this data remains active throughout your account's lifespan. Upon profile termination, Indian statutory and regulatory audit guidelines mandate that we archive these details for a five-year (5) duration.

User Experience & Customisation Parameters — To preserve user-defined calculator settings and deliver stable localised preferences across independent sessions, this data is preserved for five (5) years following your last recorded app interaction.

System Diagnostics & Operational Metrics — To investigate runtime failures, optimise memory allocation, and verify device compatibility, technical log files are stored for a maximum period of two (2) years. This window allows our engineering group to mitigate long-term performance bugs.

Storage Safeguards — Throughout the active storage duration, all archived data is protected via comprehensive end-to-end encryption and strict administrative access controls to prevent unauthorised data exposure.

3. Empowering User Choice: Deletion Rights

You possess sovereign authority over the personal information shared with KitturLabh Ganit.

Direct Deletion Requests — Users can claim permanent erasure of their records at any time. To execute this, please contact us at customer@kitturrupeecalc.com from your registered communication address. We pledge to authenticate and complete your request within 15 operational days. Following validation, your records will be thoroughly purged from our active systems, except for entries required for legal evidence or compliance.

Automated Inactivity Cleansing — To avoid the continuous preservation of obsolete records, profiles exhibiting zero operational activity for eighteen (18) consecutive months are auto-flagged for removal. A warning notification will be dispatched 30 days prior to deletion. If the profile remains completely inactive, we proceed to erase or anonymise the data to fulfil our statutory obligations.

Vendor & Third-Party Alignment — Any external operational partners assisting our platform are contractually obligated to mirror our deletion standards, ensuring complete data destruction across the entire technical infrastructure once a request is finalised.

4. Helpdesk and Dispute Resolution

Should you have any inquiries regarding this policy or wish to enforce your rights, please contact us:

Email Support: customer@kitturrupeecalc.com

Official Website: https://www.kitturrupeecalc.com

Turnaround Commitment: We aim to deliver a conclusive response to all information-related inquiries within 10 working days.

For any questions regarding this policy, please contact us at customer@kitturrupeecalc.com. We aim to respond within 10 working days.